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Can't parse IPv6 address correctly #689

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altilunium opened this issue Jul 4, 2023 · 5 comments
Open

Can't parse IPv6 address correctly #689

altilunium opened this issue Jul 4, 2023 · 5 comments
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@altilunium
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I want to appeal a block on an IP address (as an innocent victim of collateral damage, accidentally affected by a block of some other user). But UTRS can't accept my own IPv6 address, making me unable to post an appeal.

When I struggling to fix this error, I got this message instead.

image

@dqwiki
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dqwiki commented Jul 4, 2023

I want to appeal a block on an IP address (as an innocent victim of collateral damage, accidentally affected by a block of some other user). But UTRS can't accept my own IPv6 address, making me unable to post an appeal.

I attempted it myself without error. Did you have a space or something?

When I struggling to fix this error, I got this message instead.

UTRS has many different anti-spam features due to abuse. I'm assuming you hit one of them. If you still have issues in like 12 hours or so, email the dev email with your current IPv4 and IPv6

@dqwiki dqwiki added the needs-more-info Issues which need more information to be actionable label Jul 4, 2023
@altilunium
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altilunium commented Jul 4, 2023

Did you have a space or something?

No. I already double checked it.

Email the dev email with your current IPv4 and IPv6

Could you please provide me with the dev email?

@dqwiki
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dqwiki commented Jul 4, 2023

Either way, it's only if you are still experiencing the IP error that it's an issue. If it's just the spam notice, then we don't have to worry about the IP. The dev email is [email protected]

@altilunium
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Just today, I received an IP range ban once more, and the same issue persists, even when using "get IP address automatically" feature.

iperror.mp4

@altilunium altilunium reopened this Aug 16, 2023
@dqwiki dqwiki added bug Something isn't working Priority: High and removed needs-more-info Issues which need more information to be actionable labels Aug 17, 2023
@dqwiki
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dqwiki commented Aug 17, 2023

Ok, looks like I can no longer rely on the default IP feature. I will do testing and fixes this weekend for this.

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