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Alert based on user ID does not produce an alert. #86

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jmumby opened this issue Oct 15, 2020 · 4 comments
Open

Alert based on user ID does not produce an alert. #86

jmumby opened this issue Oct 15, 2020 · 4 comments

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@jmumby
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jmumby commented Oct 15, 2020

We have an alert based on the following criteria:

image

Creating a segment that should include visits that get alerted:

image

We do get results that should be included:

image

But no alert has been created at all over a few days:

image

@tsteur
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tsteur commented Oct 15, 2020

@jmumby in this case the total above is 11 and therefore under 10? This might be the issue? Does it work when configuring say 50?

@jmumby
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jmumby commented Oct 19, 2020

@tsteur in this case I was expecting user IDs that were less than 10 to report, like that shown in the User IDs report. The actual case is that the combined visits is less than 10?

@tsteur
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tsteur commented Oct 19, 2020

@jmumby not sure I'm seeing it right but the userIDs that end with n are 5+5+1 = 11 visits?

@AltamashShaikh
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@jmumby Can we close this issue ?

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