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[Package Issue]: HulubuluSoftware.AdvancedRenamer version 4.08 error: 0x8a15006d #214049

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hms54 opened this issue Jan 21, 2025 · 3 comments
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2 tasks done
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Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Author-Feedback This needs a response from the author.

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@hms54
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hms54 commented Jan 21, 2025

Please confirm these before moving forward

  • I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
  • I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

Installation issue.

Brief description of your issue

Attempts to install or update current installation fail with:
An unexpected error occurred while executing the command:
0x8a15006d : A required service is busy or unavailable. Try again later.

I believe this happens because the download site only allows one download attempt, then locks out additional download attempts for a period of time. (Not sure what the timeout is, but I had to wait a day to attempt a second download.)

Steps to reproduce

It fails with or without an existing installation of Advanced Renamer, but the cleanest case of reproducing this failure is to:

  1. Uninstall existing installations of Advanced Renamer.
  2. Search for HulubuluSorftware.AdvancedRenamer in Discover Packages.
  3. Attempt to install as Administrator.

Actual behavior

Installation fails with Winget error message: 0x8a15006d : A required service is busy or unavailable. Try again later.

Expected behavior

Expected the package to install properly.

Environment

Windows Package Manager v1.9.25200
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.19045.5371
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.25200.0

Screenshots and Logs

Operation History: Second attempt to install. (Download site is blocking the download.)
▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
Found Advanced Renamer [HulubuluSoftware.AdvancedRenamer] Version 4.08
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://www.advancedrenamer.com/down/win/advanced_renamer_setup_4_08.exe
An unexpected error occurred while executing the command:
0x8a15006d : A required service is busy or unavailable. Try again later.

Operation History: First attempt to install:
▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
Found Advanced Renamer [HulubuluSoftware.AdvancedRenamer] Version 4.08
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://www.advancedrenamer.com/down/win/advanced_renamer_setup_4_08.exe
▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ 0.00 B / 11.0 MB
An unexpected error occurred while executing the command:
0x8a15006d : A required service is busy or unavailable. Try again later.

Uniget Log:
[1/20/2025 9:54:48 PM] Found 4 screenshots for package Id=HulubuluSoftware.AdvancedRenamer
[1/20/2025 9:54:48 PM] Loaded operation parameters for package id=HulubuluSoftware.AdvancedRenamer on manager Winget and operation Install: install --id "HulubuluSoftware.AdvancedRenamer" --exact --source winget --accept-source-agreements --disable-interactivity --silent --accept-package-agreements --force

@hms54 hms54 added the Issue-Bug It either shouldn't be doing this or needs an investigation. label Jan 21, 2025
@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage This work item needs to be triaged by a member of the core team. label Jan 21, 2025
@Dragon1573
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⚠ Unable to reproduce ...


First install it via winget install

Image

Then uninstall it via winget uninstall.

Image

Then reinstall again.

Image

@stephengillie stephengillie added Needs-Author-Feedback This needs a response from the author. and removed Needs-Triage This work item needs to be triaged by a member of the core team. labels Jan 21, 2025
@stephengillie
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Hi @hms54,

Is the issue still occurring?

@elreymon
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elreymon commented Jan 22, 2025

Yes. It's happening to me right now.
I haven't find any service running that may cause this problem.

Log:
2025-01-22 17:38:29.295 [CLI ] Found one app. App id: HulubuluSoftware.AdvancedRenamer App name: Advanced Renamer 2025-01-22 17:38:29.304 [REPO] Attempting to open pinning database: C:\Users\ramon.espinosa\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\pinning.db 2025-01-22 17:38:29.304 [REPO] ... opening existing pinning database 2025-01-22 17:38:29.304 [REPO] Opening database for Read at 'C:\Users\ramon.espinosa\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\pinning.db' 2025-01-22 17:38:29.305 [REPO] Opened Pinning Index with version [1.0], last write [2024-12-12 10:09:53.000] 2025-01-22 17:38:29.312 [CLI ] Manifest fields: Name [Advanced Renamer], Version [4.08] 2025-01-22 17:38:29.375 [CLI ] Found existing installer file at 'C:\Users\RAMON~1.ESP\AppData\Local\Temp\WinGet\HulubuluSoftware.AdvancedRenamer.4.08\8aac24e6d95ad8a631feec5d278a06a2e191a35e0aa676c5a993f5db584e8b3c'. Verifying file hash. 2025-01-22 17:38:29.376 [CLI ] Hash does not match. Removing existing installer file C:\Users\RAMON~1.ESP\AppData\Local\Temp\WinGet\HulubuluSoftware.AdvancedRenamer.4.08\8aac24e6d95ad8a631feec5d278a06a2e191a35e0aa676c5a993f5db584e8b3c 2025-01-22 17:38:29.377 [CLI ] Failed to remove installer file. Reason: remove: El proceso no tiene acceso al archivo porque está siendo utilizado por otro proceso.: "C:\Users\RAMON~1.ESP\AppData\Local\Temp\WinGet\HulubuluSoftware.AdvancedRenamer.4.08\8aac24e6d95ad8a631feec5d278a06a2e191a35e0aa676c5a993f5db584e8b3c" 2025-01-22 17:38:29.421 [CLI ] Generated temp download path: C:\Users\RAMON~1.ESP\AppData\Local\Temp\WinGet\HulubuluSoftware.AdvancedRenamer.4.08\8aac24e6d95ad8a631feec5d278a06a2e191a35e0aa676c5a993f5db584e8b3c 2025-01-22 17:38:29.422 [CORE] Downloading to path: C:\Users\RAMON~1.ESP\AppData\Local\Temp\WinGet\HulubuluSoftware.AdvancedRenamer.4.08\8aac24e6d95ad8a631feec5d278a06a2e191a35e0aa676c5a993f5db584e8b3c 2025-01-22 17:38:29.422 [CORE] DeliveryOptimization downloading from url: https://www.advancedrenamer.com/down/win/advanced_renamer_setup_4_08.exe 2025-01-22 17:39:29.625 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\DODownloader.cpp(324)\WindowsPackageManager.dll!00007FFCBF2E4C07: (caller: 00007FFCBF2E38BC) Exception(1) tid(1454) 80D02002 2025-01-22 17:39:29.648 [CORE] Started applying motw to C:\Users\RAMON~1.ESP\AppData\Local\Temp\WinGet\HulubuluSoftware.AdvancedRenamer.4.08\8aac24e6d95ad8a631feec5d278a06a2e191a35e0aa676c5a993f5db584e8b3c with zone: 3 2025-01-22 17:39:29.653 [CORE] Finished applying motw 2025-01-22 17:39:29.653 [CORE] WinINet downloading from url: https://www.advancedrenamer.com/down/win/advanced_renamer_setup_4_08.exe 2025-01-22 17:39:29.775 [FAIL] C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Downloader.cpp(172)\WindowsPackageManager.dll!00007FFCBF2E117E: (caller: 00007FFCBF2DCECB) Exception(2) tid(1454) 8A15006D 2025-01-22 17:39:29.776 [CLI ] Caught wil::ResultException: C:\__w\1\s\external\pkg\src\AppInstallerCommonCore\Downloader.cpp(172)\WindowsPackageManager.dll!00007FFCBF2E117E: (caller: 00007FFCBF2DCECB) Exception(2) tid(1454) 8A15006D

When trying to Download de .exe manually I get an error. Probably this is the cause because the error is in the Download Module.

Image

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