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Connected Services - 'Unknown' device that I cannot 'Sign out' of #18175

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tgeesaman opened this issue Jan 1, 2025 · 1 comment
Open

Connected Services - 'Unknown' device that I cannot 'Sign out' of #18175

tgeesaman opened this issue Jan 1, 2025 · 1 comment

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@tgeesaman
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tgeesaman commented Jan 1, 2025

Description

I received a notification last night that an 'unknown' device had signed into my Mozilla account. I signed into the accounts.firefox.com/settings#delete-account website and noticed an 'unknown' device under "Connected Services". There is a "Sign out" button but clicking it doesn't do anything. I was able to sign out of other connected devices so I'm not sure what the issue is.

Steps to reproduce

  1. Sign into Firefox via web and go to Connected Services section
  2. See "unknown" device and click "sign out"
  3. Nothing happens

image

Expected result

Sign out of unknown device to stop security breach

Actual result

Nothing happens

Environment

Attempted on Apple iPhone via Safari and Windows 11 via FireFox

┆Issue is synchronized with this Jira Task

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