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rules.json
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{
"intents": [
{
"tag": "greeting",
"patterns": [
"Hi",
"Hey",
"Is anyone there?",
"Hello"
],
"responses": [
"Hello",
"Hi",
"Hi there, how can I help?"
]
},
{
"tag": "goodbye",
"patterns": [
"bye",
"see you later",
"goodbye"
],
"responses": [
"See you later",
"Have a nice day",
"Bye! Come back again"
]
},
{
"tag": "thanks",
"patterns": [
"thanks",
"thank you",
"that's helpful",
"thanks for the help"
],
"responses": [
"Happy to help!",
"Any time!",
"My pleasure",
"You're most welcome!"
]
},
{
"tag": "about",
"patterns": [
"who are you?",
"what are you?",
"who you are?"
],
"responses": [
"I'm Mia, your bot assistant",
"I'm Mia, an Artificial Intelligent bot"
]
},
{
"tag": "where",
"patterns": [
"how are you?",
"where are you?",
"where do you live?"
],
"responses": [
"What do you think? I'm inside your computer",
"I'm trapped inside your computer"
]
},
{
"tag": "name",
"patterns": [
"what is your name",
"what should I call you",
"whats your name?"
],
"responses": [
"You can call me Joana.",
"I'm Joana!",
"Just call me as Joana"
]
},
{
"tag": "help",
"patterns": [
"Could you help me?",
"give me a hand please",
"Can you help?",
"I need a support",
"I need a help",
"support me please"
],
"responses": [
"Tell me how can assist you",
"Tell me your problem to assist you",
"Yes Sure, How can I support you"
]
},
{
"tag": "you",
"patterns": [
"What can you do for me?",
"how can you help",
"what do you do?",
"I have an issue"
],
"responses": [
"Tell me about the problem you are facing",
"What is your problem about?"
]
},
{
"tag": "order",
"patterns": [
"my order",
"where is my order",
"where is my order placed"
],
"responses": [
"You can check the status in My orders section",
"You can raise an issue in the Complaint section",
"I could not identify the problem, Please call customer service"
]
},
{
"tag": "createaccount",
"patterns": [
"I need to create a new account",
"how to open a new account",
"I want to create an account",
"can you create an account for me",
"how to open a new account"
],
"responses": [
"You can just easily create a new account from our web site",
"Just go to our web site and follow the guidelines to create a new account"
]
},
{
"tag": "complaint",
"patterns": [
"have a complaint",
"I want to raise a complaint",
"there is a complaint about a service"
],
"responses": [
"Please provide us your complaint in order to assist you",
"Please mention your complaint, we will reach you and sorry for any inconvenience caused"
]
}
]
}